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Microsoft MB-240 Dumps

Microsoft MB-240 Dumps PDF

Microsoft Dynamics 365 Field Service Functional Consultant
  • 59 Questions & Answers
  • Update Date : March 05, 2024

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Sample Questions

Question 1

The company has hired a new manager to set up and configure Field Serviceto automatically schedule workorders to the most appropriate resource scheduling.The manager is unable to optimize requirements and bookings related to work orders.Which three settings are required? Each correct answer presents part of the solution.

A. Assign the Field Service-Administrator security role to the RSO user.
B. Add the RSO dispatcher role to a dispatcher.
C. Enable Resource Scheduling Optimization.
D. Set Connect to Maps as Yes.
E. Add RSO to the profile Field Service-Administrator.

Question 2

You are a Dynamics 365 for Field Service Administrator.You install and configure Connected Field Service with Azure IoT Central. Several of your connected devicessent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent backto Azure IoT Central.You need to resolve the issue.Which Action should you take to resolve the issue?

A. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
B. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.
C. Configure the Dynamics 365 workflow When a work order is created inConnected Field Service, updateIoT Central.
D. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.

Question 3

Note: This question is part of a series of questions that present thesame scenario. Each question inthe series contains a unique solution that might meet stated goals. Some question sets might havemore than one correct solution, while others might not have a correct solution.After you answer a question in this section, you will NOT be able to return to it. As a result, thesequestions will not appear in the review screen.You are a Dynamics 365 for Field Service system administrator.You are configuring a new instance of Dynamics 365 for Field Service. The organization needs toautomatically generate work orders based on agreements, and send invoices on a recurring basis bycustomer.Solution: You implement the following configuration changes.1) Create Agreement2) Define Booking Setup3) Create Invoice Setup4) Set Auto Generate Invoice = Yes5) Populate Generate Agreement Invoices X Days in AdvanceDoes this meet the goal?

A. Yes
B. No

Question 4

You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for fieldtechnicians who are responsible for repairs on rental equipment.Work performed on certain types of backhones, trenchers, and excavating equipment requires differentattributes to be identified for proper work order assignment and scheduling.Which two characteristics are valid? Each correct answer presents a complete solution.

A. Certification
B. Approval Status
C. Skill
D. Rating Value

Question 5

You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The companyprovides customers with large power systems for sophisticated data centers. The power systems are servicedby a field engineering team.The field engineering team documents work done on repairs and maintenance by completing Work Orderswithin Dynamics 365.You need to easily schedule work orders for the field engineering team via the schedule and enablegeocoding.Which two steps must you take to schedule resources via the schedule board and enable geocoding? Eachcorrect answer presents part of the solution.

A. Connect to Maps in Resource Scheduling.
B. Configure the map on the Schedule Board.
C. Set Auto Geo Code Addresses to Yes in Resource Scheduling.
D. Set Auto Geo Code Addresses to Yes in Field Service Settings.

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